Leader as Coach

Engage Empower Enable

Leaders are continually asked to do more with less resources, so discretionary effort is essential to achieving results.  In addition, as managers we often spend 80% of our time focussing on people issues and only 20% on our good performers.  It is so easy to jump into problem-solving model.  Learn practical tools and tactics to help you resist ‘telling’: to engage, empower and enable your staff and peers through effective coaching.

Based on organisational metrics and KPIs, leaders often spend the majority of their time managing operations – resolving problems, managing risk and quality, seeking continuous improvement of processes and achieving results.  This can leave little time for leadership – coaching and growing people.

In this masterclass we engage in skills practice, using easy to implement coaching tools that engage people.  Coaching practices facilitate motivation and performance by allowing leaders to set clear expectations for performance, give clear feedback, gain commitment to action and hold others accountable for their performance and behaviour.  It is recommended these coaching tools are cascaded throughout the organisation to create a coaching culture, where coaching is a key approach for managers and staff to engage their people and their stakeholders.